Share the condition
Send photographs, room or item details and the problems you want addressed. Explain delicate materials and any earlier treatment.
End To End · London
Carpet & Upholstery Cleaning in London
Refresh suitable carpets and soft furnishings with separately assessed fabric cleaning. End To End discusses the material, condition and stains before recommending a booking, with carpet rooms and upholstered items clearly listed in the quote.
- Carpet rooms and fabric items quoted separately
- Material and stain assessment before treatment
- Drying considered in your booking
Plan the right appointment
What to Know Before Booking
Vacuuming removes loose surface dirt, while a specialist treatment can address soil held within suitable fibres. The correct approach depends on the carpet or fabric, backing, condition and previous treatment. Hot water extraction is offered for suitable materials, but it is not a universal answer for every rug, sofa or delicate furnishing.
Give us the number and approximate size of carpeted rooms, stairs and landings, together with the type and size of upholstered items. Include photographs of stains and care labels where available. This helps separate a straightforward refresh from work that needs closer assessment or a different method.
A defined scope
What Does Carpet & Upholstery Cleaning Cover?
Use this guide to discuss the work you need. The written booking should identify the accepted tasks, accessible areas and any additional services, with limitations explained before the appointment.
| Area or requirement | What to discuss | Important boundary |
|---|---|---|
| Carpeted rooms | Assess the material and condition, then agree treatment for the rooms included. | Room size and heavy soiling affect the quote. |
| Stairs and landings | Discuss the number of treads, access and adjoining floor areas. | Do not assume stairs are included in a room price. |
| Sofas and chairs | Identify fabric, care labels, cushions and the number of seats needing treatment. | Upholstery is quoted separately from carpet rooms. |
| Stain concerns | Review visible marks and information about spills or earlier products. | Permanent staining, dye loss and damage may remain. |
| Accessible floor areas | Plan a safe working route and the areas clear enough for treatment. | Heavy furniture movement must be discussed first. |
| Drying and aftercare | Explain the expected drying arrangements for the chosen treatment. | Ventilation, material and conditions affect when items can be used. |
Clear pricing
Carpet & Upholstery Cleaning Prices
The starting price comes from our published price list. It is a guide to the entry price, not a fixed charge for every property, appliance or item.
The final quote should reflect the work described, condition, size, access and any separately requested services. Send current photographs and practical details rather than relying on a room count or service name alone.
Ask for the total, applicable VAT, exclusions and any access or transport charges in writing. Do not treat an unconfirmed extra as included or assume an urgent appointment is available.
| Booking detail | Price or arrangement |
|---|---|
| Carpet cleaning | From £25 / room |
| Upholstery cleaning | From £35 / seat |
| Final scope and access | Confirmed before booking |
| Other services | Quoted separately |
Before the appointment
How to Prepare
- Vacuum and remove loose possessions if this is requested for your booking.
- Move small items and breakables from the working route.
- Send care-label photographs and details of stains or previous treatments.
- Explain stairs, parking and equipment access to the property.
- Plan ventilation and enough drying time before use or checkout.
Keep a contact available during the appointment. Tell the team about changes to the condition, access, items or requested work before arrival so the plan can be reviewed.
Useful detail
Stains, drying and realistic results
A fresh spill, an old stain and a patch of dye loss can look similar in a photograph but respond very differently. Tell the team what caused the mark if you know, when it happened and what has already been applied. Avoid treating an unidentified mark with several products before the assessment, as that can make the condition harder to judge.
Wet treatment also changes the handover schedule. A carpet that has been cleaned may not be ready for heavy foot traffic immediately, and sofa cushions may need time before being put back into normal use. Confirm drying guidance for your material rather than relying on a single promised time for every property.
From enquiry to review
How the Booking Works
Agree the booking
Confirm the accessible scope, specialist extras, price and practical requirements before accepting the appointment.
Complete the work
The team reviews the accessible areas and works through the booked tasks using appropriate methods. Unexpected limitations should be discussed.
Review and follow care
Arrange a walkthrough where practical, follow any drying or aftercare guidance and report specific concerns promptly with photographs.
Your questions
Frequently Asked Questions
Practical answers about carpet & upholstery cleaning, preparation and booking.
What are the published starting prices?
Carpet cleaning starts from £25 per room and upholstery from £35 per seat. Sizes, condition, stairs, materials and agreed work affect the final quote.
Is every carpet suitable for extraction?
No method suits every material and backing. Identify the carpet and any care information so the team can assess the appropriate treatment before booking.
Can all stains be removed?
No. Permanent staining, colour loss, wear and fibre damage may remain. Share the cause and previous treatments so expectations can be discussed clearly.
How long does drying take?
Drying depends on the material, method, ventilation and room conditions. Ask for guidance for your booking and allow time before heavy use or an inventory appointment.
Do you move the furniture?
Movement of heavy or delicate furniture is not assumed. Clear small items and explain what remains so accessible areas and any movement can be agreed.
Are sofas included in the carpet price?
No. Upholstered furniture is priced separately. List the items, number of seats and cushion requirements so the quote covers what you want treated.
Can this be added to a tenancy clean?
Ask for the treatments to be itemised and coordinated with the main visit. Equipment availability, access and drying may affect the proposed schedule.
Can you treat delicate rugs or unknown fabrics?
Send material details, care labels and photographs first. Do not assume a standard carpet booking includes every rug or sensitive fabric.
Related services
Need Something Else as Well?
These services have their own scopes and prices. Discuss the sequence, access and availability before combining appointments.
Explore the full service directory or return to our London cleaning homepage. Call with your postcode to confirm coverage and a suitable appointment.
Make the next step clear
Talk to End To End.
Have your postcode, requirements and preferred date to hand. We will discuss the relevant scope and practical arrangements before you book.
Call 020 3404 5102
Appointments and specialist services subject to confirmation.