Explain the job
Share the property, items or rooms involved, current photographs and the purpose of the appointment. Give the relevant deadline.
End To End · London
Discuss a property inventory or handover record with End To End before a tenancy starts or ends. Explain the property, furnishing, appointment type and documentation you need so the service and its deliverables can be confirmed in writing.

Plan the right appointment
An inventory request should identify its purpose: recording a property before occupation, attending a check-in or comparing condition at checkout. Those appointments are not interchangeable, and a starting price does not confirm that every visit or report format is included. Share an existing inventory if a comparison is required.
Clear records benefit from accurate room descriptions, accessible fixtures and photographs of relevant condition. Ask what is recorded, how the report is supplied and when it is expected. The service should not be presented as a legal decision about liability, a deposit-return guarantee or a building survey.


A defined scope
Use this guide to discuss the work you need. The written booking should identify the accepted tasks, accessible areas and any additional services, with limitations explained before the appointment.
| Area or requirement | What to discuss | Important boundary |
|---|---|---|
| Appointment brief | Confirm whether you need an inventory, check-in, checkout or another handover record. | Each requested deliverable should be specified before booking. |
| Property details | Provide rooms, furnishing, address and practical access information. | Larger or more furnished properties can require more time. |
| Condition record | Agree the visible areas, fixtures and contents to be recorded. | Hidden defects and specialist surveys are not assumed. |
| Photographic requirements | Discuss the images and condition detail expected in the documentation. | Ask about report format and delivery arrangements. |
| Existing documents | Supply the relevant earlier inventory where comparison is requested. | A meaningful comparison depends on the records available. |
| Handover coordination | Arrange keys, attendance and timing around cleaning and removals. | The appointment does not itself decide deposit deductions or legal disputes. |
Clear pricing
The starting price comes from our published price list. It is a guide to the entry price, not a fixed charge for every property, appliance or item.
The final quote should reflect the work described, condition, size, access and any separately requested services. Send current photographs and practical details rather than relying on a room count or service name alone.
Ask for the total, applicable VAT, exclusions and any access or transport charges in writing. Do not treat an unconfirmed extra as included or assume an urgent appointment is available.
| Booking detail | Price or arrangement |
|---|---|
| Property Inventories | From £95 |
| Final scope and access | Confirmed before booking |
| Other services | Quoted separately |

Before the appointment
Keep a contact available during the appointment. Tell the team about changes to the condition, access, items or requested work before arrival so the plan can be reviewed.
Useful detail
Before confirming the booking, ask what the report includes, whether photographs form part of it, how it will be supplied and what delivery timing applies. If check-in or checkout attendance is required, name it explicitly rather than assuming it is bundled into an inventory appointment. Confirm whether keys or other handover details will be recorded.
Visible condition records should also be kept separate from technical assessments. Electrical safety, gas safety, structural defects and other specialist matters are not covered merely because someone attends to record the property. A condition report can document observations within its scope without certifying the building or determining who is responsible for a dispute.
From enquiry to review
Share the property, items or rooms involved, current photographs and the purpose of the appointment. Give the relevant deadline.
Agree the tasks or deliverables, exclusions, access and pricing basis before the date. Additional services need their own confirmation.
Provide the agreed entry and working route. Keep a contact available and tell the team if the items, property or requirements change.
Check the work against the agreed list and confirm any handover details or documentation. Report a specific concern promptly.
Your questions
Practical answers about property inventories, preparation and booking.
Property inventory services start from £95 on the published list. Property size, furnishing, appointment type and agreed documentation affect the final quote.
Do not assume that. State whether you need inventory preparation, check-in, checkout or a comparison visit so the correct appointment can be confirmed.
Ask for the exact documentation, format and delivery arrangements in writing before booking. The deliverables should be clear rather than inferred from the service name.
Provide the existing record where a comparison is requested. Without it, the available observations and purpose of the visit may be different.
Agree the appointment sequence. A record intended to show the finished handover condition is more useful when removals and the agreed cleaning are sufficiently complete.
No such decision is implied. A condition record is distinct from a legal determination, landlord decision or guaranteed deposit outcome.
No. Specialist safety checks, structural surveys and hidden-defect investigations are separate from recording visible condition and contents.
Yes, discuss the keyholder and attendance arrangements before booking. Include concierge instructions, parking and the rooms or areas that must be available.
Related services
These services have their own scopes and prices. Discuss the sequence, access and availability before combining appointments.
Explore the full service directory or return to our London cleaning homepage. Call with your postcode to confirm coverage and a suitable appointment.
Make the next step clear
Have your postcode, requirements and preferred date to hand. We will discuss the relevant scope and practical arrangements before you book.
Appointments and specialist services subject to confirmation.