Share the condition
Send photographs, room or item details and the problems you want addressed. Explain delicate materials and any earlier treatment.
End To End · London
Book cleaning around the condition recorded at check-in and the details raised before checkout. End To End helps you identify the cleaning work to request, with a written scope and a realistic account of what cleaning can achieve.

Plan the right appointment
The phrase deposit return cleaning describes the reason for booking, not a promise about the landlord’s decision. Cleaning is only one part of a tenancy handover. Damage, missing items, permanent marks and other tenancy issues are separate matters, so the service should never be sold as a guaranteed route to recovering a deposit.
Start by comparing the property with its check-in record. Make a list of cleaning concerns and photograph the areas in question. The team can then discuss an appropriate tenancy clean and any specialist treatments instead of relying on vague instructions to make everything look new.


A defined scope
Use this guide to discuss the work you need. The written booking should identify the accepted tasks, accessible areas and any additional services, with limitations explained before the appointment.
| Area or requirement | What to discuss | Important boundary |
|---|---|---|
| Inventory priorities | Use the check-in report and current photographs to identify the cleaning areas that need attention. | Cleaning cannot change the original record or decide a dispute. |
| Kitchen residue | Discuss grease on surfaces, cupboards, hob surrounds and accessible appliance areas. | Internal appliance work and oven deep cleaning must be itemised. |
| Bathroom condition | Identify removable scale, soap deposits, sanitaryware and screen edges. | Etched glass, damaged sealant and failed grout are separate issues. |
| Fixtures and storage | Include empty shelves, reachable fittings, skirting boards, doors and frames in the agreed checklist. | Furniture and remaining possessions can restrict access. |
| Fabric concerns | Request assessment of carpets, upholstery and visible staining where needed. | Specialist treatment is additional and cannot guarantee stain removal. |
| Final review | Arrange a walkthrough, note limitations and keep photographs after cleaning. | Agree follow-up terms and reporting deadlines before the appointment. |
Clear pricing
No separate verified fixed tariff is published for this service. Request an itemised quote for the exact requirements rather than relying on a generic property package.
The final quote should reflect the work described, condition, size, access and any separately requested services. Send current photographs and practical details rather than relying on a room count or service name alone.
Ask for the total, applicable VAT, exclusions and any access or transport charges in writing. Do not treat an unconfirmed extra as included or assume an urgent appointment is available.
| Booking detail | Price or arrangement |
|---|---|
| Deposit Return Cleaning | Individual quote |
| Final scope and access | Confirmed before booking |
| Other services | Quoted separately |

Before the appointment
Keep a contact available during the appointment. Tell the team about changes to the condition, access, items or requested work before arrival so the plan can be reviewed.
Useful detail
Photographs are most helpful when they show the location as well as the detail. A close-up of an oven corner without a wider image may be difficult to interpret later. Keep dated records of the kitchen, bathrooms and any specific cleaning issues once the work is complete. Ask what booking confirmation or service record is supplied if you need documentation for the agent.
If the inspection raises a cleaning concern, contact the team promptly with the exact area and photographs. Return-visit eligibility, reporting windows, exclusions and access conditions need written confirmation. We do not invent a fixed re-clean period or promise that an agent will accept every outcome.
From enquiry to review
Send photographs, room or item details and the problems you want addressed. Explain delicate materials and any earlier treatment.
Confirm the accessible scope, specialist extras, price and practical requirements before accepting the appointment.
The team reviews the accessible areas and works through the booked tasks using appropriate methods. Unexpected limitations should be discussed.
Arrange a walkthrough where practical, follow any drying or aftercare guidance and report specific concerns promptly with photographs.
Your questions
Practical answers about deposit return cleaning, preparation and booking.
No. The service concerns cleaning only. Damage, missing items and other tenancy matters can affect a deposit independently of how well a property is cleaned.
Provide the property details, current condition and any inventory priorities. The quote should list the cleaning work and separate specialist services that have been agreed.
There is no separate verified deposit-return package price on the published price list. Ask for a written quote for the tenancy clean and any extras required.
Share it before booking so the team can review the requested tasks, identify limitations and clarify which items are included rather than assuming every request is covered.
Some staining may improve, but permanent marks and damage can remain. Send photographs and disclose previous treatments before adding a carpet-cleaning service.
Send the specific concerns and photographs promptly. Whether another visit is available depends on the agreed terms, reporting deadline and access requirements.
That is a practical arrangement to discuss with your agent. For the cleaning visit, a walkthrough can help identify concerns while the team still has access.
No. Broken fittings, damaged finishes, failed sealant and other repairs need separate assessment. Cleaning should not be presented as making a worn property new.
Related services
These services have their own scopes and prices. Discuss the sequence, access and availability before combining appointments.
Explore the full service directory or return to our London cleaning homepage. Call with your postcode to confirm coverage and a suitable appointment.
Make the next step clear
Have your postcode, requirements and preferred date to hand. We will discuss the relevant scope and practical arrangements before you book.
Appointments and specialist services subject to confirmation.